Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

The download from this link https://www.mozilla.org/en-US/firefox/all/ doesn't do anythying.

  • 5 תגובות
  • 1 has this problem
  • 4 views
  • תגובה אחרונה מאת FredMcD

more options

When I access this site using MS Edge or Google Chrome, I get the website is not configured properly.

If I click on the Update Firefox from FF browser, it downloads an installer which continually says it is installing, yet never completes.

When I access this site using MS Edge or Google Chrome, I get the website is not configured properly. If I click on the Update Firefox from FF browser, it downloads an installer which continually says it is installing, yet never completes.

פתרון נבחר

The problem is with ZoneAlarm. I disabled ZA, downloaded the the setup file, and re-enabled ZA, and installed the 59.0.1

Read this answer in context 👍 0

כל התגובות (5)

more options

See if this helps;

  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

more options

When I access the site using Firefox (59.0), no download is started. No messages are displayed. When I access the site using Edge or Chrome, I get the website not configured properly message.

I am using Windows 10, and ZoneAlarm.

I only get this error when trying to download the firefox update, 59.0.1, from mozilla.

more options

The fact that you are getting it with Edge and Chrome also means it is not a issue with Firefox.

The https://www.mozilla.org/en-US/firefox/all/ is not the issue.

Zonealarm or some other security related software may be affecting your https:// connections as above article is example of that.

Also make sure your time/date is correct on your Windows.

You can try from http://archive.mozilla.org/pub/firefox/releases/59.0.1/win64/ as just pick the folder for your language. This will be the full setup and not the small online stub installer.

השתנתה ב־ על־ידי James

more options

פתרון נבחר

The problem is with ZoneAlarm. I disabled ZA, downloaded the the setup file, and re-enabled ZA, and installed the 59.0.1

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.