Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

yes still don't see bookmarks

what else can be done?lost a lot of bookmarks.

Hi, is there a folder on your Desktop called OldFirefoxProfile ? If so great if not please look her to see if you have 2 Profiles

• https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
• https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
• bookmarks and history are in the Profile in : places.sqlite

Please let us know if this solved your issue or if need further assistance.

ricks79 said

When I opened up Firefox it updated itself to the new version

What version were you using before?

Food for thought: If you are still having problems;

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

Did you try to reboot the computer once or twice to see if that has effect?