Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox crashes

  • 2 תגובות
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת cor-el

akpasta
akpasta
more options

Crash ID - f016f73b-c70b-4d96-97c1-21b030180619

Updated to Windows 10 at my work computer and when using Firefox, firefox regularly freezes and causes Windows explorer to crash as well. Usually firefox will stay running after freezing but windows explorer will need to restart. Happens every ten minutes or less. Our IT division is stumped.

thanks.

Crash ID - f016f73b-c70b-4d96-97c1-21b030180619 Updated to Windows 10 at my work computer and when using Firefox, firefox regularly freezes and causes Windows explorer to crash as well. Usually firefox will stay running after freezing but windows explorer will need to restart. Happens every ten minutes or less. Our IT division is stumped. thanks.

כל התגובות (2)

philipp
philipp
  • Moderator
more options

hi, thanks for providing a crash report id. does it make any difference when you try the following?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools -> Add-ons -> Plugins)
  • plugins are not affected by Firefox Safe Mode