Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Youtube doesn't work properly (scripts hang) when logged in with a specific account.

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת Shadow110

more options

The last week or so, youtube doesn't work properly when logged in with a specific account. If I am not logged in or I am logged in with accounts different from the "problematic" one everything is just fine.

Upon choosing to login with the specific account, youtube page will hang for a while (A web page is slowing down your browser). After finally the login process completes, I can only play videos opened from the youtube front page. Opening a video in a new tab for example will crash the youtube page and the video doesn't play.

A video demonstrating the issue:

https://youtu.be/OJ2KPc821Zo

I have tried everything. Cleaning cookies, cache etc. The problem even happens with a brand new profile in safe-mode.

All other browsers function properly (Chome, Chromium, Konquerror).

How can I debug such a problem?

Latest version of Firefox 61.0.2 (64-bit) on ArchLinux.

When the pages stops this is the error on the console:

      1. !!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID


      1. !!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID

[Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #4] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #2] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 </p>

The last week or so, youtube doesn't work properly when logged in with a specific account. If I am not logged in or I am logged in with accounts different from the "problematic" one everything is just fine. Upon choosing to login with the specific account, youtube page will hang for a while (A web page is slowing down your browser). After finally the login process completes, I can only play videos opened from the youtube front page. Opening a video in a new tab for example will crash the youtube page and the video doesn't play. A video demonstrating the issue: https://youtu.be/OJ2KPc821Zo I have tried everything. Cleaning cookies, cache etc. The problem even happens with a brand new profile in safe-mode. All other browsers function properly (Chome, Chromium, Konquerror). How can I debug such a problem? Latest version of Firefox 61.0.2 (64-bit) on ArchLinux. When the pages stops this is the error on the console: ###!!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID ###!!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID [Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #4] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #2] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411

כל התגובות (2)

more options

Update:

It evens happens on a different machine (I have never used) running Windows 7. What part of my account makes Firefox behave this way?
more options

DRM playback bug. It appears to be a platform issue. Both Firefox and Chrome are generating the same license requests and we get back a reasonable license response, but Firefox is failing to playback the content.

Above picked out of another site not talking code or bug language.

It is not something I see listed as a bug being worked on (but maybe wrong) It has been in other versions and seems to be fixed when a new version or update comes out. It also could be in your add-ons, WIldvine media decoders there check there and see if showing anything wrong.

For Windows let's see what this does : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer