חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I lost ALL bookmark links after Pocket istalled when opening Firefox. The Restore function did nothing. Please help

  • 2 תגובות
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת StewA

more options

Tried to opened Firefox this morning. Immediately received message box that "Firefox was updating, please wait". When Firefox window opened I did not see my Homepage. Instead there was a window asking me to launch POCKET via Firefox, GOOGLE or email. I was surprised because I had no idea what "POCKET" was. I clicked email but the next screen gave me no more information about what POCKET was so I backed out and opened another window with my HOMEPAGE. When I next clicked BOOKMARKS I discovered my BOOKMARKS folders were all empty----- no bookmark links at all. I tried "Restore Firefox" - (nothing) and then "Restore Bookmarks" ( also nothing.) I am devastated...... Please Help

Tried to opened Firefox this morning. Immediately received message box that "Firefox was updating, please wait". When Firefox window opened I did not see my Homepage. Instead there was a window asking me to launch POCKET via Firefox, GOOGLE or email. I was surprised because I had no idea what "POCKET" was. I clicked email but the next screen gave me no more information about what POCKET was so I backed out and opened another window with my HOMEPAGE. When I next clicked BOOKMARKS I discovered my BOOKMARKS folders were all empty----- no bookmark links at all. I tried "Restore Firefox" - (nothing) and then "Restore Bookmarks" ( also nothing.) I am devastated...... Please Help

השתנתה ב־ על־ידי RichardFoster

פתרון נבחר

כל התגובות (2)

more options

פתרון נבחר

more options

There is an "Old Firefox Data" folder on my desktop that contains 3 files and no clue how to restore the categories, sub-folders, and sub-sub-folders to the new Firefox screen in a vertical column along the right side like the the former Firefox version. As a result, I have switched to Edge until I find out how, or if they can be restored to their previous position. Help!