חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

drag and drop not working

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת Kevin_T

more options

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install

Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs)

Update: -uninstalled and reinstalled TB with no change.

-uninstalled all add-ons, no change.

-reinstalled add-ons, no change.

-dragging files to attach to new email works


Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop.

Thank you.

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs) Update: -uninstalled and reinstalled TB with no change. -uninstalled all add-ons, no change. -reinstalled add-ons, no change. -dragging files to attach to new email works Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop. Thank you.

השתנתה ב־ על־ידי Kevin_T

פתרון נבחר

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin