חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

why is 'clockbug.cool' trying to control Firefox on my laptop?

  • 2 תגובות
  • 2 have this problem
  • 13 views
  • תגובה אחרונה מאת McCoy

more options

whilst I was trying to stream a soccer match today I was attacked by what seems to be an online bug of some kind. It looks like a Firefox message saying - Important Firefox update available. Click "Install" to continue. - it says it is a firefox.exe program. This message box is covered by another box entitled Authentication Required. Inside the box I'm asked for my User Name and Password with the words - (http;//clockbug.cool is requesting your username and password. The site says "CLICK ON CANCEL TO CONTINUE!") - is this a malware attack or is it an authentic Firefox program?

whilst I was trying to stream a soccer match today I was attacked by what seems to be an online bug of some kind. It looks like a Firefox message saying - Important Firefox update available. Click "Install" to continue. - it says it is a firefox.exe program. This message box is covered by another box entitled Authentication Required. Inside the box I'm asked for my User Name and Password with the words - (http;//clockbug.cool is requesting your username and password. The site says "CLICK ON CANCEL TO CONTINUE!") - is this a malware attack or is it an authentic Firefox program?

כל התגובות (2)

more options

Sorry but that isn't from firefox but a malware impersonating firefox and if you clicked on it then your going to have to take it to a computer shop to fix it.

more options

tomcefc said

is this a malware attack or is it an authentic Firefox program?

Hello tomcefc,

Good for you to be on the alert, cause this is definately a scam.

When you get a scam page that shows that two-line 'Authentication Required' dialog, and you cancel it, usually the page will reload and show it again. To break the cycle, tap the Esc key several times in a row quickly. That should cancel the dialog as well as the reload.

To prevent this from happening again, you could consider installing uBlock Origin :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

Just in case you did click on something, you should run the malware scans that are listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Better safe than sorry .....