Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Error message 'A unique identity matching the From address was not found'

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת mdalmuld

more options

I recently upgraded to Mozilla Thunderbird 60.6.1. Since then when I open an email (in a new window), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'. This is very annoying as each email I open now effectively opens two windows. I never experienced this issue in earlier versions of Thunderbird.

How can I stop this from happening? Any suggestions anyone?

Thanks in advance for your help.

I recently upgraded to Mozilla Thunderbird 60.6.1. Since then when I open an email (in a new window), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'. This is very annoying as each email I open now effectively opens two windows. I never experienced this issue in earlier versions of Thunderbird. How can I stop this from happening? Any suggestions anyone? Thanks in advance for your help.

פתרון נבחר

Please see this post and the referenced bug report:

https://support.mozilla.org/en-US/questions/1245998

Read this answer in context 👍 1

כל התגובות (2)

more options

פתרון נבחר

Please see this post and the referenced bug report:

https://support.mozilla.org/en-US/questions/1245998

more options

Thanks for pointing me to this existing bug report. Much appreciated!