Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

My junk filter is still not working despite multiple reinstalls.

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת Toad-Hall

viper9087
viper9087
more options

My junk filter is still not working at all. I have uninstalled and reinstalled Thunderbird as instructed, I have also reset the training data as instructed, but nothing is working. All my junk that I flag as junk mail is still appearing in my regular folder the next day. Absolutely nothing is being automatically transferred to my junk folder by the junk filter.

My junk filter is still not working at all. I have uninstalled and reinstalled Thunderbird as instructed, I have also reset the training data as instructed, but nothing is working. All my junk that I flag as junk mail is still appearing in my regular folder the next day. Absolutely nothing is being automatically transferred to my junk folder by the junk filter.

כל התגובות (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

To understand your current settup please post the following information.

Are you talking about a POP mail account or an IMAP mail account?

Please post an image showing the 'Account Settings' > 'Junk Settings' window for the account in question.

Please post an image showing settings in this location: 'Menu icon ' > Options > Options > Security > 'Junk' tab

השתנתה ב־ על־ידי Toad-Hall