חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

When I enter account password, inbox says "321 messages to download", re-downloads one message from 10/19/19, then says "no messages to download".

  • 5 תגובות
  • 2 have this problem
  • 2 views
  • תגובה אחרונה מאת thundertone

more options

Running version 68.2.0 on a Win 10 computer, have checked Windows Firewall to ensure email is allowed access, and checked my incoming server settings are right. No new software installs. No problems downloading from Verizon to my cell phone, but have not been able to download anything more than another copy of a message from 10/19/19 at 7:15 PM since that time.

Running version 68.2.0 on a Win 10 computer, have checked Windows Firewall to ensure email is allowed access, and checked my incoming server settings are right. No new software installs. No problems downloading from Verizon to my cell phone, but have not been able to download anything more than another copy of a message from 10/19/19 at 7:15 PM since that time.

פתרון נבחר

Sounds like you have a log jam.

Logon to webmail account via a browser and empty the junk/spam folder.

In Thunderbird click on 'Get Messages'

If still no good In webmail account, read and delete the oldest email that will not download.

In Thunderbird click on 'Get Messages'

Read this answer in context 👍 1

כל התגובות (5)

more options

פתרון נבחר

Sounds like you have a log jam.

Logon to webmail account via a browser and empty the junk/spam folder.

In Thunderbird click on 'Get Messages'

If still no good In webmail account, read and delete the oldest email that will not download.

In Thunderbird click on 'Get Messages'

more options

Thanks, that takes care of it. Really appreciate your help!

more options

Is the solution the same for Windows 7?

more options

re :Is the solution the same for Windows 7?

Yes.

more options

Toad-Hall said

re :Is the solution the same for Windows 7? Yes.

Thank you!!