Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

locked account

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת McCoy

more options

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

Yes this is a valid email and i need to unlock this account...my old email was set to bounced when you sent confirmation email .. This is now unbouncing so emails will work if eamils are sent to it. How to I unblock my account and ask you to resend the qualify email please ?

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account. Yes this is a valid email and i need to unlock this account...my old email was set to bounced when you sent confirmation email .. This is now unbouncing so emails will work if eamils are sent to it. How to I unblock my account and ask you to resend the qualify email please ?

כל התגובות (1)

more options

Hello cloud46,

Would you please take a look at this article and scroll down to the section "You have received a message that your account has been locked" :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq