חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox will not open Youtube videos

  • 1 תגובה
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת Jeff Grossman

more options

This is a new Dell laptop with latest updates of Window 10 and Firefox 75.0 (64-bit) . Last laptop did not have this problem.

When I try to open a Youtube video, this is the error message. "The address wasn't understood. Firefox doesn't know how to open this address, because one of the following protocols (rtsp) isn't associated with any program or is not allowed in this context. You might need to install other software to open this address."

How can I resolve this, please?

This is a new Dell laptop with latest updates of Window 10 and Firefox 75.0 (64-bit) . Last laptop did not have this problem. When I try to open a Youtube video, this is the error message. "The address wasn't understood. Firefox doesn't know how to open this address, because one of the following protocols (rtsp) isn't associated with any program or is not allowed in this context. You might need to install other software to open this address." How can I resolve this, please?

כל התגובות (1)

more options

You are opening a link using the RTSP protocol but internet browsers use HTTP. Per this person: https://support.mozilla.org/en-US/questions/1278853 ...you should list RTSP so that FF will ask you what app to open (and you can choose your favorite rtsp-enabled media player).

HTH.