Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Can’t download Firefox app on my iPad “Get” button is dimmed on iTunes. Help!

  • 1 תגובה
  • 1 has this problem
  • 22 views
  • תגובה אחרונה מאת OBW47

catlodgeguyette
catlodgeguyette
more options

Hi, I want to switch to Firefox browser and away from Safari and Google. When I try to download from the App Store, the “get” blue button is dimmed and won’t work. My iPad is an old Air, ME898LL/A, version 12.8.4 is running. Plenty of memory available, and it says it’s compatible. Is there a work around? Thank you!

Hi, I want to switch to Firefox browser and away from Safari and Google. When I try to download from the App Store, the “get” blue button is dimmed and won’t work. My iPad is an old Air, ME898LL/A, version 12.8.4 is running. Plenty of memory available, and it says it’s compatible. Is there a work around? Thank you!

כל התגובות (1)

OBW47
OBW47
more options

You don't mention if the button is dimmed for all apps or just FF. If the former, check these possibilities.

1. Make sure you're signed into your Apple ID 2. check the payment method on your Apple ID 3. check for restrictions in Settings > Screen Time > Content & Privacy Restrictions.

If none of these solve the issue, I suggest you post this question on the Apple Support page, as it may be more of an Apple issue that a Firefox issue.