Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Is it possible to completely reset the spam/junk filter?

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת sfhowes

SweetTasha
SweetTasha
more options

Recently, an important email was put into my spam/junk folder. It was from a sender and with the same subject line that I receive every week. I've just now read the article about training the filter and I will start doing those suggestions, but for now I need to just totally NOT filter anything as junk. Is there a way to do that?

Thanks. SweetTasha.

Recently, an important email was put into my spam/junk folder. It was from a sender and with the same subject line that I receive every week. I've just now read the article about training the filter and I will start doing those suggestions, but for now I need to just totally NOT filter anything as junk. Is there a way to do that? Thanks. SweetTasha.

כל התגובות (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

TB's junk filtering can be turned off in Account Settings, Junk Controls. But if mail ends up in a Spam or Bulk folder, that is controlled by the mail provider, and although you can probably whitelist or unblock mail through webmail, it may not be possible to disable spam filtering entirely.