Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Access to the robinhood.com website

  • 2 תגובות
  • 1 has this problem
  • 17 views
  • תגובה אחרונה מאת opadornan

more options

I have tried repeatedly (different days) to access the robinhood.com website on Firefox. I get in initially, but then when I hit the "Get your free stock" link, all I get is a white screen with the circular lines telling me that it's looking for the connection to the link. I've had this screen for as much as half an hour. This morning, I tried using Google Chrome. I got right in, and was able to get past that white screen. What is preventing Firefox from getting past that white screen?

I have tried repeatedly (different days) to access the robinhood.com website on Firefox. I get in initially, but then when I hit the "Get your free stock" link, all I get is a white screen with the circular lines telling me that it's looking for the connection to the link. I've had this screen for as much as half an hour. This morning, I tried using Google Chrome. I got right in, and was able to get past that white screen. What is preventing Firefox from getting past that white screen?

פתרון נבחר

you could try FireFox in safemode environment. its found under the menu file help troubleshoot mode

you could also try creating new profile. sometimes a profile becomes corrupted and a new one can access some sites again.

if you want to try the above go to url below and click on create button. then retry the site.

about:profiles

Read this answer in context 👍 0

כל התגובות (2)

more options

פתרון נבחר

you could try FireFox in safemode environment. its found under the menu file help troubleshoot mode

you could also try creating new profile. sometimes a profile becomes corrupted and a new one can access some sites again.

if you want to try the above go to url below and click on create button. then retry the site.

about:profiles

more options

I deleted the Firefox files on my desktop and reinstalled them. I then went into the robinhood.com website with no problem. Thank you very much! Martin.