BT Sport error code
I can't play BT Sport on my iMac using Firefox keep getting VC086 error code asking me to change my cookie settings, but BT's help site does not relate to the Firefox I am using? Says to accept cookies in History, I can't find that drop down in my version, I am running the latest version.
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cookies in history may be the old way it use to be.
but now the cookies are managed in FF.
go to following url and tweek the settings:
about:preferences#privacy
as a test, try temporarily disabling all the settings, just to see if you triggered a positive result. Then go back and do some fine tuning with them.
This issue can be caused by corrupted cookies or blocked cookies.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
- https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window