Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

No sound on firefox

  • 1 תגובה
  • 1 has this problem
  • 609 views
  • תגובה אחרונה מאת whyazerty

more options

I have lost all sound comming from firefox after disconnecting an audio output device while it was being used.

To be more precise, the output device is shared between two computer via a hardware usb switch. I was a bit to fast switching from one to the other multiple times and all audio bugged for a few second, everything worked after that except for firefox.

I have no sound comming from firefox even when using an some other output (such as a headset from a jack).

Firefox does appear in the volume mixer but no sound to be seen there either. (see attached image where firefox and spotify both are playing music, but only spotify is working as intended). However firefox does not appear at all in eartrumpet's volume mixer

I have tried : - PC reboots - firefox re-install (un-installed, deleted the %appdata%/firefore, before re-installing) - turning FF hardware acceleration on/off - using a different profile (about:profiles) - disabling all plugins - disabling / enabling every audio output in the device manager

I have lost all sound comming from firefox after disconnecting an audio output device while it was being used. To be more precise, the output device is shared between two computer via a hardware usb switch. I was a bit to fast switching from one to the other multiple times and all audio bugged for a few second, everything worked after that except for firefox. I have no sound comming from firefox even when using an some other output (such as a headset from a jack). Firefox does appear in the volume mixer but no sound to be seen there either. (see attached image where firefox and spotify both are playing music, but only spotify is working as intended). However firefox does not appear at all in eartrumpet's volume mixer I have tried : - PC reboots - firefox re-install (un-installed, deleted the %appdata%/firefore, before re-installing) - turning FF hardware acceleration on/off - using a different profile (about:profiles) - disabling all plugins - disabling / enabling every audio output in the device manager
צילומי מסך מצורפים

פתרון נבחר

Solved, the issue was not coming from firefox but from windows.

windows 10 settings > System > Sound > App volume device preferences (Advanced sound options) There, make sure Mozilla firefox is set on a valid (non-empty) value. If not, set it on default (or anything else).

see attached images.

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Solved, the issue was not coming from firefox but from windows.

windows 10 settings > System > Sound > App volume device preferences (Advanced sound options) There, make sure Mozilla firefox is set on a valid (non-empty) value. If not, set it on default (or anything else).

see attached images.