Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

White block on top of each page

  • 2 תגובות
  • 1 has this problem
  • 14 views
  • תגובה אחרונה מאת FredMcD

more options

After the latest update I've got this weird problem where all my websites open with a blank space which blocks a part of the content. I tried erasing cookies and it did nothing, also tried disabling all extensions. Can anyone help?

After the latest update I've got this weird problem where all my websites open with a blank space which blocks a part of the content. I tried erasing cookies and it did nothing, also tried disabling all extensions. Can anyone help?
צילומי מסך מצורפים

כל התגובות (2)

more options

Reinstalling did not help. Refreshing did not help. Everything works fine in troubleshooting mode... Any thoughts?

more options

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.