Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

TB has stopped loading messages.

  • 3 תגובות
  • 1 has this problem
  • 26 views
  • תגובה אחרונה מאת Matt

more options

TB has stopped loading messages. All I'm getting is multiple (probably over 40 by now) copies of one message that came in yesterday morning. When I hit "get messages" it says "downloading 38 messages," but then the messages do not show up, not even in trash or junk. I am able to get my messages through aol webmail, but I prefer using TB. I tried uninstalling TB and reinstalling, but it hasn't helped. Help!

TB has stopped loading messages. All I'm getting is multiple (probably over 40 by now) copies of one message that came in yesterday morning. When I hit "get messages" it says "downloading 38 messages," but then the messages do not show up, not even in trash or junk. I am able to get my messages through aol webmail, but I prefer using TB. I tried uninstalling TB and reinstalling, but it hasn't helped. Help!

פתרון נבחר

dragonmom said

Hi--Thanks so much for your reply! As it happened, TB started working again on its own. I don't know if it was the uninstall/reinstall that did it, or what, but it's working. Just to make sure, I did what you suggested and deleted the bad message from webmail.

Most certainly not the reinstall. A Reboot might have reinitialized your anti virus though.

Read this answer in context 👍 0

כל התגובות (3)

more options

Access the account in webmail and delete the message that is blocking the others:

https://support.mozilla.org/en-US/questions/1301414

more options

Hi--Thanks so much for your reply! As it happened, TB started working again on its own. I don't know if it was the uninstall/reinstall that did it, or what, but it's working. Just to make sure, I did what you suggested and deleted the bad message from webmail.

more options

פתרון נבחר

dragonmom said

Hi--Thanks so much for your reply! As it happened, TB started working again on its own. I don't know if it was the uninstall/reinstall that did it, or what, but it's working. Just to make sure, I did what you suggested and deleted the bad message from webmail.

Most certainly not the reinstall. A Reboot might have reinitialized your anti virus though.