חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox out of date

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת FredMcD

more options

Both Citibank and Discover say my version of FF is out of date and will not let me enter their site.

Mozilla says my version is the latest.

Wassup?

Both Citibank and Discover say my version of FF is out of date and will not let me enter their site. Mozilla says my version is the latest. Wassup?

השתנתה ב־ על־ידי RetRevDoc

פתרון נבחר

Often that means the website can't properly read the browser information. But your User Agent shows: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:95.0) Gecko/20100101 Firefox/95.0

This looks normal to me.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

כל התגובות (2)

more options

Oops will "NOT" let me in

more options

פתרון נבחר

Often that means the website can't properly read the browser information. But your User Agent shows: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:95.0) Gecko/20100101 Firefox/95.0

This looks normal to me.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.