חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Mozilla Browser Stopped working while in use

  • 1 תגובה
  • 1 has this problem
  • 2 views
  • תגובה אחרונה מאת Paul

more options

I was using Mozilla Firefox Version 96.0 (64 bit), on 1/13/2022 at around 2:30 am EST to both watch Netflix while getting account balance information and transferring funds through the website of one of my financial institutions - and the browser become completely nonresponsive. Not a single website will load in the browser. If I use any other web browser, I can access the websites without a problem.

I ran updates to Mozilla and Windows earlier in the day - but nothing to my knowledge was updated or changed after I had logged into and was successfully using netflix and my financial institution website.

I was using Mozilla Firefox Version 96.0 (64 bit), on 1/13/2022 at around 2:30 am EST to both watch Netflix while getting account balance information and transferring funds through the website of one of my financial institutions - and the browser become completely nonresponsive. Not a single website will load in the browser. If I use any other web browser, I can access the websites without a problem. I ran updates to Mozilla and Windows earlier in the day - but nothing to my knowledge was updated or changed after I had logged into and was successfully using netflix and my financial institution website.

כל התגובות (1)

more options

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.