חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Thunderbird keeps asking me to compact folders with high estimate of savings

  • 4 תגובות
  • 1 has this problem
  • 92 views
  • תגובה אחרונה מאת Wayne Mery

more options

Thunderbird keeps asking me to compact folders, c.f. the attached screenshot. Meanwhile, I also checked the profile files under AppData\Roaming\Thunderbird\Profiles, the whole folder of the profile files has only 24.2 MB (25,477,204 bytes).

Thunderbird keeps asking me to compact folders, c.f. the attached screenshot. Meanwhile, I also checked the profile files under AppData\Roaming\Thunderbird\Profiles, the whole folder of the profile files has only 24.2 MB (25,477,204 bytes).
צילומי מסך מצורפים

השתנתה ב־ על־ידי Wayne Mery

פתרון נבחר

Repeated requests to compact often indicate a corrupted folder. Try rebuilding the folder by copying the existing mail to another folder, then deleting the folder's mbox file and msf file, e.g. Inbox and Inbox.msf, from the profile folder. TB will automatically create new files on restart.

http://kb.mozillazine.org/Compacting_folders#Real_fix

Read this answer in context 👍 0

כל התגובות (4)

more options

Check settings at Tools>Preferences>General under Disk Space. Changing settings there may address the issue.

more options

david said

Check settings at Tools>Preferences>General under Disk Space. Changing settings there may address the issue.

You see the folder of this profile only has 24MB. Why would it ask me to compact folder and said it would save 102MB of space?

more options

פתרון נבחר

Repeated requests to compact often indicate a corrupted folder. Try rebuilding the folder by copying the existing mail to another folder, then deleting the folder's mbox file and msf file, e.g. Inbox and Inbox.msf, from the profile folder. TB will automatically create new files on restart.

http://kb.mozillazine.org/Compacting_folders#Real_fix

more options

We are currently working on this issue. If you still have this problem please post a new support request. Also, https://support.mozilla.org/en-US/kb/compacting-folders now explains it MUCH better.