Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

"Sign in to Sync" in Firefox Android Not Applying Setting After Login

  • 1 תגובה
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת Paul

more options

I recently factory reset my Pixel 3 XL. Upon reinstalling Firefox, I navigated to the "Sign in to sync" option to sign in to the Firefox Account I use for my desktop and laptop.

On the "Turn on Sync" page, I pressed the "Ready to Scan" option, scanned the barcode from firefox.com/pair when visited on my Desktop, and pressed the "Sign In" option when it appeared.

Once signed in, an external browser tab opens to my Firefox Accounts page but nothing further happens; I can view the login in the history, view my correct account name and change my password, but there is no option to finalize the sync. I have tried closing the tab, I have also tried pressing the sandwich button and using the "Open in Firefox" menu option. Nothing actually enables the sync for my Android device.

The attached screenshot shows the page I am successfully logged into on my phone after pressing the options described above.

I recently factory reset my Pixel 3 XL. Upon reinstalling Firefox, I navigated to the "Sign in to sync" option to sign in to the Firefox Account I use for my desktop and laptop. On the "Turn on Sync" page, I pressed the "Ready to Scan" option, scanned the barcode from firefox.com/pair when visited on my Desktop, and pressed the "Sign In" option when it appeared. Once signed in, an external browser tab opens to my Firefox Accounts page but nothing further happens; I can view the login in the history, view my correct account name and change my password, but there is no option to finalize the sync. I have tried closing the tab, I have also tried pressing the sandwich button and using the "Open in Firefox" menu option. Nothing actually enables the sync for my Android device. The attached screenshot shows the page I am successfully logged into on my phone after pressing the options described above.

כל התגובות (1)

more options

Hi

If the scan option is not working when you select the Turn on Sync option in the Firefox for Android settings menu, I recommend that you select the option to "Use email instead". This is the one I use and have never had a problem with it.