Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Unified inbox does not download message format

  • 1 תגובה
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת dmkrzewinski

more options

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc.

Curiously, if I click on the account just below the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message.

This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc. Curiously, if I click on the account just ''below ''the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message. This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).
צילומי מסך מצורפים

כל התגובות (1)

more options

Just an update: in the screenshots I noted how clicking the account Inbox within the unified folders area corrects the lack of formatting, but I just noticed that if I close Thunderbird then re-open it the formatting is absent from the unified in-box again.

I made a very brief video demonstrating here: https://youtu.be/_4QdgMi0FFU

P.S. Sorry for the loud music. I didn't realize till after I uploaded that I forgot to mute the recording.