What about if you tried '''Private Mode window browser '''what does it do then-since this is a login account that makes it harder to see what is happening.

it did open in private browser mode.

What do you think I can do to fix it so I don't have to use private browsing mode?

Try troubleshoot mode (or a new profile). https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

I cleaned out my history and it works now. Thanks for your help.