Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox Sync

  • 1 תגובה
  • 1 has this problem
  • 6 views
  • תגובה אחרונה מאת Paul

Sid
Sid
more options

I recently reinstalled windows. Then I installed firefox and after logging in I tried to sync my old data. But nothing is syncing. I had a lot of bookmark saved but they aren't coming back. I tried reinstalling, Logged in through mobile but nothing. Seems like it all got deleted somehow. Now How can I get back my data(bookmarks, extensions etc)?

I recently reinstalled windows. Then I installed firefox and after logging in I tried to sync my old data. But nothing is syncing. I had a lot of bookmark saved but they aren't coming back. I tried reinstalling, Logged in through mobile but nothing. Seems like it all got deleted somehow. Now How can I get back my data(bookmarks, extensions etc)?

כל התגובות (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.