Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Donation was doubled, I need one refunded

  • 1 תגובה
  • 0 have this problem
  • 5 views
  • תגובה אחרונה מאת david

more options

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal.

Thanks, Rich Cummings

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal. Thanks, Rich Cummings

כל התגובות (1)

more options

This is a support forum, but you may want to contact the donation team at https://give.thunderbird.net/en-US/help/ Thank you for your donation.