We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Primary Email Account Inaccessible

  • 1 תגובה
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת cor-el

jhopeyoudie
jhopeyoudie
more options

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

כל התגובות (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Unfortunately, if you can't access the primary email address, your only option is to create a new Mozilla Account with an email address you can confirm.