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I installed an earlier version ......now I can't get into my email account.

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  • תגובה אחרונה מאת david

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I downloaded and installed an earlier version of Thunderbird. Now I can't get into my email account. It keeps saying I need to let Thunderbird know my pass word and email name but I've long ago forgotten my password. I tried several possibilities but they were denied.....help!

I downloaded and installed an earlier version of Thunderbird. Now I can't get into my email account. It keeps saying I need to let Thunderbird know my pass word and email name but I've long ago forgotten my password. I tried several possibilities but they were denied.....help!

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You need to contact your email provider to reset your password. Thunderbird has only the password you had provided, and it seems that doesn't work anymore.

Helpful?

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