We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Thunderbird signature

  • 1 תגובה
  • 0 have this problem
  • תגובה אחרונה מאת david

more options

Hello, I have an issue with thunderbird desktop app on Windows 11. I want to add a signature written in HTML code. It works fine untill the app is closed. When I open the app again, signature settings are reset. Every other setting is saved and works perfectly fine, but everytime I close the app, the signature resets. I tried pasting html code into settings, I tried using a separate file with HTML code but both options are reset after closing. What can cause that isue?

Hello, I have an issue with thunderbird desktop app on Windows 11. I want to add a signature written in HTML code. It works fine untill the app is closed. When I open the app again, signature settings are reset. Every other setting is saved and works perfectly fine, but everytime I close the app, the signature resets. I tried pasting html code into settings, I tried using a separate file with HTML code but both options are reset after closing. What can cause that isue?

כל התגובות (1)

more options

This appears to be a file problem. When thunderbird closes, it updates the prefs.js file with that information. If the file is read-only or otherwise unavailable, the result is as you describe. this may be an antivirus or VPN or firewall interferring. You may also see multiple prefs files, such as prefs-1.js, etc. If unfamiliar with accessing profile, you can do this: - click help>troubleshootinginformation - scroll down to 'profile folder' on left side and click 'open folder' - you are now in profile. exit thunderbird - if there are multiple entries for prefs.js, rename the one with highest number to prefs.js after deleting the original. That may work.

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.