חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

account subfolders missing

  • 2 תגובות
  • 0 have this problem
  • 7 views
  • תגובה אחרונה מאת Mapenzi

more options

I have lost the subfolders on one of my Thunderbird accounts. This is a POP account. I have another IMAP account which is fine. The main account still shows in the list but no subfolders. The data file still shows in the Profile/Mail folder but I am not able to select this file in the Copies and folders in settings for this account. The only option I get is for the other IMAP account. Could someone please steer me in the right direction.

Thanks

I have lost the subfolders on one of my Thunderbird accounts. This is a POP account. I have another IMAP account which is fine. The main account still shows in the list but no subfolders. The data file still shows in the Profile/Mail folder but I am not able to select this file in the Copies and folders in settings for this account. The only option I get is for the other IMAP account. Could someone please steer me in the right direction. Thanks

כל התגובות (2)

more options

In addition, I have tried creating a new account and moving the files to the new subfolder in the Mail Folder but I am still not able to see the files in the Copies and Folders to select. I have also tried copying the old files to the new account Folder but as soon as I do this I lose the sub folders on the new account as well.

Cheers

Helpful?

more options

Could you show a screen shot with the contents of the POP account folder "pop3.xxx.xx" you'll find by opening the Thunderbird profile folder, then go to the "Mail" subfolder. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#thunderbird:win10:tb128

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.