Thunderbird is up to date.

Encrypted password checked.  

All of this has not changed since mozilla made changes years ago and they are the same settings that are reccommended by Mozilla Thunderbird for the ix.netcom.com people. 

Since January 8th, 2025 I have not been able to send or receive mail on a regular basis out of Thunderbird. the strange thing is sometimes I can start Thunderbird and it will maybe download current messages, but won't work the rest of the day. Even getting a once in awhile batch of e-mail, I can't send anything at anytime. I don not have a problem going to Earthlink.net/webmail and reading my mail there, but it is not always easy to do this.....thus Thunderbird!! Thunderbird is up to date. server: pop.ix.netcom.com on port 110 connectin security as None Encrypted password checked. My outgoing server is amtpauth.earthlink.net port 587 authentication method: Encrypted password connection Security None. All of this has not changed since mozilla made changes years ago and they are the same settings that are reccommended by Mozilla Thunderbird for the ix.netcom.com people. I sure have to have to move to another progam, but I can't keep putting up with this. Hopefully someone can help!! I've added images of my settings and also of the error message I get when trying to send mail. BTW We had about 5 sessions with the India help desk at which we kept getting cut off. When finally getting to chat with someone....they had no answers, they said they would esculate the problem and someone would call in 24 hrs. That never happened...The case ID # 203683399 NO ONE EVER RESPONDED and so the problem persists.