חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Unable to install Thunderbird with snap Ubuntu 24.04

  • 1 תגובה
  • 0 have this problem
  • 8 views
  • תגובה אחרונה מאת proxoper1

more options

Hello,

I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird

The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)`

I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found`

`$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.`

`$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic`

`$snap list --all thunderbird` returns `error: no matching snaps installed`

I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface.

Please let me know what I must do to install Thunderbird via snap.

Thank you, Caroline

Hello, I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)` I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found` `$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.` `$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic` `$snap list --all thunderbird` returns `error: no matching snaps installed` I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface. Please let me know what I must do to install Thunderbird via snap. Thank you, Caroline

פתרון נבחר

Hello, I tried again this morning and the same command I tried yesterday worked! `$sudo snap install thunderbird` results in `thunderbird 128.6.0esr-1 from Canonical✓ installed`

Thank you for whatever you did. Caroline

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Hello, I tried again this morning and the same command I tried yesterday worked! `$sudo snap install thunderbird` results in `thunderbird 128.6.0esr-1 from Canonical✓ installed`

Thank you for whatever you did. Caroline

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.