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Crashes Thunderbird EXCEPTION_ACCESS_VIOLATION_READ

  • 3 תגובות
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  • תגובה אחרונה מאת laurie_macleod

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New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

כל התגובות (3)

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You likely have pop accounts. Try disabling the setting for getting new messages for some of them.

Helpful?

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This is working so far. I'll confirm one way or the other soon. Odd, as I had all email addresses downloading easily on the Windows 10 machine.

with Gratitude, L

Helpful?

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No, it is not working yet. I had left two email addresses to download. bp-dcff3255-7323-44e7-b38f-bae840250204 I've now instructed one of those not to download at start-up. I will reboot the whole laptop to see if that changes anything. Anything else to try would be appreciated.

Helpful?

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