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My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is a

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My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is always closed. I need one on one help. Please reply with resolution.

My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is always closed. I need one on one help. Please reply with resolution.

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I have the same problem as Carletta. When I sign in to Mozilla, I cannot see the back button or any other graphics above the main screen. The only things that are there include File, Edit, View, History, Bookmarks, Tools, Help, the web search places and the arrows for where icons should be for weather, etc.

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* If the menu bar is hidden then press and hold the Alt key down, that should make the Menu bar appear (Firefox 3.6 on Windows) (see Restore the Menu bar in Firefox).
* Make sure that you have the Navigation Toolbar and other toolbars visible:  View > Toolbars .
* If items are missing then see if you can find them in the  View > Toolbars > Customize  window.
* If you see the item in the Customize window then drag it back from the Customize window to the Navigation toolbar.
* If you do not see that item then click the  Restore Default Set  button in the View > Toolbars > Customize window.

See also Back and forward or other toolbar buttons are missing and Customize Firefox controls, buttons and toolbars See http://kb.mozillazine.org/Toolbar_customization