Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

On Firefox beta startup I get a javascript error before the browser opens: what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined. The browser pane then remains empty until manual refresh.

  • 1 תגובה
  • 104 have this problem
  • 9 views
  • תגובה אחרונה מאת rjohnson19

more options

Every time starting Firefox beta (4.0b1) I get a javascript application popup error saying "what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined" before the browser opens. Clicking OK closes popup, browser opens to empty page (incorrect). Browser refresh reveals expected content.

This happened

Every time Firefox opened

== I installed beta firefox on Windows Vista system.

Every time starting Firefox beta (4.0b1) I get a javascript application popup error saying "what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined" before the browser opens. Clicking OK closes popup, browser opens to empty page (incorrect). Browser refresh reveals expected content. == This happened == Every time Firefox opened == I installed beta firefox on Windows Vista system.

פתרון נבחר

Carl,

The first message is due to an extension that is not compatible with Firefox 4.0 beta 1.

Did you turn compatibility checking off or use the add-on compatibility reporter? Try disabling extensions that are indicating incompatibility in Tools -> Add-ons.

It may be the Ask Toolbar (AskTbTRL/3.8.0.12304 in user agent), try disabling that.

Otherwise you will have to disable all add-ons and re-enable one by one until the problem appears, and you identify the problematic extension. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Your second issue may be covered by this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=575281 or it may be due to the incompatible extension(s).

Read this answer in context 👍 3

כל התגובות (1)

more options

פתרון נבחר

Carl,

The first message is due to an extension that is not compatible with Firefox 4.0 beta 1.

Did you turn compatibility checking off or use the add-on compatibility reporter? Try disabling extensions that are indicating incompatibility in Tools -> Add-ons.

It may be the Ask Toolbar (AskTbTRL/3.8.0.12304 in user agent), try disabling that.

Otherwise you will have to disable all add-ons and re-enable one by one until the problem appears, and you identify the problematic extension. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Your second issue may be covered by this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=575281 or it may be due to the incompatible extension(s).