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Firefox 3.6.9 not starting, no crash dialog, no temporary entry in task manager, no entry in Windows Event Log.

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  • תגובה אחרונה מאת dmcnulty

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FF won't start, even in safe mode. No crash dialog or file is generated. This was a fresh install of FF 3.6.9, which didn't generate any error messages while installing. There is a crash file that appears to be related to the installation, named "InstallTime20100824153629". The file has just one line of text (all digits): 1283985675 .

FF won't start, even in safe mode. No crash dialog or file is generated. This was a fresh install of FF 3.6.9, which didn't generate any error messages while installing. There is a crash file that appears to be related to the installation, named "InstallTime20100824153629". The file has just one line of text (all digits): 1283985675 .

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Problem solved, although I'm unsure of exact cause, since I did a number of other software installs between succeeding FF installs. But I have 2 most likely suspects. The particular PC I'm using was salvaged from another department in my company after being hit with a virus that was quite severe and the dept admins just decided to replace it. While installing other software, I got an error about the replacement PC having the same name in the company domain as this salvage one, although MS-IE-8 ran OK under that condition (now fixed). Also, while uninstalling FF, I had left a console CD'd to the FF run directory so as to add the safe mode option, and the uninstall program never mentioned that it couldn't delete some FF-related files, it just didn't delete them. It wasn't until I went to manually delete them with Win-Explorer that I got a non-deletable message.

For the duplicate machine name problem, it wouldn't be proper to ask you folks at Mozilla to try to detect it, but for the non-deletable file problem, I would recommend that you provide some type of warning message in the uninstall program when some program files can't be deleted.

- Dennis McNulty, Portland, OR, USA