חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I have tried to start Firefox but all I get is the error message below

  • 6 תגובות
  • 64 have this problem
  • 5 views
  • תגובה אחרונה מאת cor-el

more options

I have tried to start Firefox but all I get is the message below:

"Firefox is already running , but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system".

I have reinstalled Firefox and restarted my PC but I STILL get this message.

I have checked in Windows Task Manager but Firefox is NOT listed as a running process.

Have you any suggestions please?

I have tried to start Firefox but all I get is the message below: "Firefox is already running , but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". I have reinstalled Firefox and restarted my PC but I STILL get this message. I have checked in Windows Task Manager but Firefox is NOT listed as a running process. Have you any suggestions please?

פתרון נבחר

There are a few possible causes for this, full details are in the "Firefox is already running but is not responding" error - How to fix article.

Read this answer in context 👍 0

כל התגובות (6)

more options

פתרון נבחר

There are a few possible causes for this, full details are in the "Firefox is already running but is not responding" error - How to fix article.

more options

Thanks TonyE, after changing my Profile, I am now able to start Firefox again. 8-) However, do you have any ideas how I can retrieve my Bookmarks? (Grrrrrh, I didn't back them up manually, are they auto backed up, do you know?) Cheers Muggins aka Chris 8-(

more options

You can recover data from the old profile, see Transferring data to a new profile.

more options

Thanks again TonyE for being patient with me when I should have RTFM! I have followed the procedure and got most of my data back. Thanks again, Cheers Chris 8-)

more options

OK i tried all things,restart, uninstall, taskmanager, new download, Delete folder, Delete all fifefox,checking profile, and even after each one of them and reistalling I still get same message? Firefox also does not like facebook, always crashing durring it.

more options

You do still have a Firefox Profile Folder ?

If all Firefox profile folders are removed but there is still a file profiles.ini that links to a non-existing profile then you get the same error message.

See also "Hang at exit":