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אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

I cannot access firefox because it says it is already running. It is asking me to close the program that is running I cannot find where it is. I uninstalled and reinstalled the latest version. It did not correct the problem

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joannwilkins
joannwilkins
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when I click the firefox link a window pops up saying a the program is already running and I must close that program in order to run a current one. I went through task manager and then completly uninstalled firefox and reinstalled the newest version. This did not help.

when I click the firefox link a window pops up saying a the program is already running and I must close that program in order to run a current one. I went through task manager and then completly uninstalled firefox and reinstalled the newest version. This did not help.

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AliceWyman
AliceWyman
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See this article for possible causes and solutions:

"Firefox is already running but is not responding" error - How to fix

See also: http://kb.mozillazine.org/Profile_in_use