חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox crashes when I close it and when I attempt certain pages, also gives an error message when I open it, but starts up if I close the message.

  • 1 תגובה
  • 22 have this problem
  • 5 views
  • תגובה אחרונה מאת cor-el

more options

[Exception... "Could not convert JavaScript argument arg 0 [nsISupports.QueryInterface]" nsresult: "0x80570009 (NS_ERROR_XPC_BAD_CONVERT_JS)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 8" data: no] Message appears when I try to open FFox. If I close this message, FFox opens and works mostly OK. If I request certain pages, the error message appears again. I can close it and view the page but after that FFox crashes. FFox is reporting thecrashes to Mozilla.

[Exception... "Could not convert JavaScript argument arg 0 [nsISupports.QueryInterface]" nsresult: "0x80570009 (NS_ERROR_XPC_BAD_CONVERT_JS)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 8" data: no] Message appears when I try to open FFox. If I close this message, FFox opens and works mostly OK. If I request certain pages, the error message appears again. I can close it and view the page but after that FFox crashes. FFox is reporting thecrashes to Mozilla.

כל התגובות (1)

more options

That is a problem with the Skype extension (Tools > Add-ons > Extensions).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r45
  2. Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.