Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox 4 won't run on my pc. Had 3.6 no prob. How to get 3.6 back

  • 1 תגובה
  • 5 have this problem
  • 3 views
  • תגובה אחרונה מאת Xircal

lamma
lamma
more options

I have upgraded to 4 but it just shows tool bar and blank page and will not open any bookmarks. I had no problem with 3.6 and want that version back.

I have upgraded to 4 but it just shows tool bar and blank page and will not open any bookmarks. I had no problem with 3.6 and want that version back.

כל התגובות (1)

Xircal
Xircal
more options

Sorry to hear about your problem.

  • Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
  • Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
  • Finally run the installation file you downloaded.