חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Receiving a message that strongly urges an update to FireFox but it won't give any details. Is this from youor is it a scam?

  • 2 תגובות
  • 26 have this problem
  • 1 view
  • תגובה אחרונה מאת cor-el

more options

Before I clicked to open Firefox, a window popped up on the screen (with a small Firefox logo at the top) and said it strongly urged to download an update. The "click for more details" was pale and wouldn't open. Is this a real message from you, or is it a "copycat " scam.

Before I clicked to open Firefox, a window popped up on the screen (with a small Firefox logo at the top) and said it strongly urged to download an update. The "click for more details" was pale and wouldn't open. Is this a real message from you, or is it a "copycat " scam.

כל התגובות (2)

more options

If you are getting that message when Firefox isn't even open, my guess is that it is a "scam". Firefox isn't able to give you message like that when it is not even open and running.

You are missing the latest 4.0.1 update, so use the Help > About Firefox menu item to make Firefox look for and install the 4.0.1 update - from within Firefox.

השתנתה ב־ על־ידי the-edmeister

more options

It is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.
You can check that by looking at the pref app.update.channel on the about:config page.
If the value of that pref is beta then it is better to download and install the latest Firefox 4.0.x release.