חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Pogo claims that Firefox is the reason I can't access certain information on the site.

  • 1 תגובה
  • 2 have this problem
  • 2 views
  • תגובה אחרונה מאת rbillings

more options

When I play certain games on POGO I can not access a window that will tell me where my score ranks with others playing the game. I have contacted POGO and they tell me that Firefox is blocking this window. That in order to get this information I will have to remove Firefox and reinstall it. Is this true. If so, how to I remove Firefox.

When I play certain games on POGO I can not access a window that will tell me where my score ranks with others playing the game. I have contacted POGO and they tell me that Firefox is blocking this window. That in order to get this information I will have to remove Firefox and reinstall it. Is this true. If so, how to I remove Firefox.

כל התגובות (1)

more options

Hi pkw3tgw-

Here are the steps to reinstall Firefox and upgrade to the latest version:

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Hope that helps.