חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

After updating, why am I still getting "You're not using the current version of Firefox" on the start page?

  • 4 תגובות
  • 10 have this problem
  • 2 views
  • תגובה אחרונה מאת EllieR

more options

I'm pretty sure I successfully updated to version 8 several hours ago, because when I look under "About Firefox" under "Help" it says "8.0.1" under the logo and further down, "Firefox is up to date." I've tried restarting the computer, but the message won't go away. Did something go wrong with the update, and if so, what should I do?

I'm pretty sure I successfully updated to version 8 several hours ago, because when I look under "About Firefox" under "Help" it says "8.0.1" under the logo and further down, "Firefox is up to date." I've tried restarting the computer, but the message won't go away. Did something go wrong with the update, and if so, what should I do?

פתרון נבחר

I take it you are still using the old default Firefox homepage www.google.com/firefox/ that has not been in use in newer Firefox releases for some months now and Google does not update it anymore. Either ignore the message or change your homepage in Tools->Options->General

Read this answer in context 👍 2

כל התגובות (4)

more options

פתרון נבחר

I take it you are still using the old default Firefox homepage www.google.com/firefox/ that has not been in use in newer Firefox releases for some months now and Google does not update it anymore. Either ignore the message or change your homepage in Tools->Options->General

השתנתה ב־ על־ידי James

more options

Hello James. I tried what you suggested, and only 3 options are listed: "Current page," "Bookmarks," and "Default." I changed from "Default" to "Current page" and still get the same old message on my Firefox start page. So, at your suggestion, I'll just ignore it until I can get my computer-savvy friend to fix it--if it's possible. It may have something to do with the Firefox shortcut icon on my desktop, which has been there forever, but I don't want to mess with it. At least I know I do have the latest version of Firefox. Thanks for your help. Eleanor

השתנתה ב־ על־ידי EllieR

more options

Try using the Restore to Default button in Options > General underneath the Home Page box.

more options

Hi. That didn't work either, so I'll just live with it for now! Thanks anyway. Eleanor