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חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Software update doesn't work it just keeps trying to connect unsuccessfully to update server.

  • 2 תגובות
  • 8 have this problem
  • 2 views
  • תגובה אחרונה מאת PhilMiller

PhilMiller
PhilMiller
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First message box: 'It is strongly recommended that you apply this update as soon as possible'...Next (click on next)

Next message box: 'Downloading Firefox' ...'Connecting to update server' Moving green dotted line shows connection in progress but nothing happens so I close the box when I shut down the computer - sometimes hours later.

First message box: 'It is strongly recommended that you apply this update as soon as possible'...Next (click on next) Next message box: 'Downloading Firefox' ...'Connecting to update server' Moving green dotted line shows connection in progress but nothing happens so I close the box when I shut down the computer - sometimes hours later.

פתרון נבחר

Best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer to your desktop. Close Firefox. Run the installer and re-open Firefox. If the update fails next time, open a new question or post back here.

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כל התגובות (2)

Tim
Tim
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פתרון נבחר

Best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer to your desktop. Close Firefox. Run the installer and re-open Firefox. If the update fails next time, open a new question or post back here.

PhilMiller
PhilMiller Question owner
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Thanks, That seems to have worked. I can only assume that the ap trying to access the Firefox site was corrupted or being affected by my firewall. Thanks again.