חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

clicking on Adobe Acrobat file brings up Microsoft viewer fax

  • 2 תגובות
  • 4 have this problem
  • 4 views
  • תגובה אחרונה מאת bercolaw

more options

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

כל התגובות (2)

more options

פתרון נבחר

more options

I found a satisfactory solution although it is not as simple or direct as I think the solution should be.

The Windows Viewer & Fax window still comes up when I click on Adobe Reader, but I then 'right click on the Windows Viewer screen and a small window opens and there is a choice given to Open Adobe Reader and I then click on it and the PDF file does open.  I would be happier if the Windows Viewer did not insert itself between my clicking on Adobe Reader the first time, but I cannot seem to be rid of the Windows Viewer & Fax application opening the first time I click on Adobe Reader.