Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

[SOLVED] Firefox won't open after restart..Until I updated everything

  • 3 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת rickgburton

rickgburton
rickgburton
more options

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

השתנתה ב־ על־ידי AliceWyman

פתרון נבחר

Thanks for editing your post to report the following:

UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

I marked your question "[Solved]".

Read this answer in context 👍 0

כל התגובות (3)

AliceWyman
AliceWyman
  • Moderator
more options

פתרון נבחר

Thanks for editing your post to report the following:

UPDATE: I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

I marked your question "[Solved]".

AliceWyman
AliceWyman
  • Moderator
more options

P.S. In case it helps, here is Facebook's page on its Video Calling feature. It includes a Feedback link to report a bug:

http://www.facebook.com/help/?page=284270791609498

If you want to uninstall the Facebook Video Calling Plugin (which I see listed in your "More system details" list of plugins), see: http://www.facebook.com/help/?faq=247662461917444#How-do-I-uninstall-the-video-calling-plugin-from-my-computer?-

rickgburton
rickgburton Question owner
more options

Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.