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Receiving Document Not Available on Back Page - Fix?

  • 4 תגובות
  • 131 have this problem
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  • תגובה אחרונה מאת critterfluffy

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Ever since I downloaded 10.0, I now receive "Document Expired This document is no longer available. The requested document is not available in Firefox's cache.As a security precaution, Firefox does not automatically re-request sensitive documents.Click Try Again to re-request the document from the website." How can I get around that?

Ever since I downloaded 10.0, I now receive "Document Expired This document is no longer available. The requested document is not available in Firefox's cache.As a security precaution, Firefox does not automatically re-request sensitive documents.Click Try Again to re-request the document from the website." How can I get around that?

כל התגובות (4)

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-> Update Firefox to the latest version 10.0.1

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

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I attempted these steps and I am still having the same issue. The full error is: ————————————————————————————

Document Expired

This document is no longer available.

  • The requested document is not available in Firefox's cache.
  • As a security precaution, Firefox does not automatically re-request sensitive documents.
  • Click Try Again to re-request the document from the website.

————————————————————————————

At the bottom of the error there is a try again button. When clicked it produces a confirmation prompt.

————————————————————————————

To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier. ————————————————————————————

I am given the options "Resend" and "Cancel"

This occurs when I am at a page using some kind of form that stores input via POST. I have looked through the about:configs and I haven't seen anything obviously wrong with one of the cache settings. I am also not running windows XP as the initial trouble reporter was. I am using windows 7 x64 Home Premium Build 6.1.7601 and I am running Firefox 10.0.1 on the Release Channel.

השתנתה ב־ על־ידי critterfluffy

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I am assembling some Helpful & Elaborate Replies that have been previously provided by our Contributors and other users also experiencing this issue in older threads.


-> Cor-el said: You get an alert about resending POST data if you go back to a page or refresh a page that was previously requested from the server by submitting form data via a (hidden) POST form.

  • If that page was originally entered by sending POST data via a form then reloading that page in any way will cause the confirmation dialog to appear.
  • The same happens if you refresh a page that was retrieved from the server by sending POST data. Such a refresh will cause the same pop-up message to appear. You can't refresh such a page without confirming the resend.
  • Firefox can only make sure to get the same page by resending that POST form.

Firefox doesn't know what that form data means, so Firefox asks for confirmation before resending that form data as such an action can cause you to repeat an action and buy another item or post a message another time.

  • A way to prevent that pop-up is not to use the Back button, but to open links from a page that was requested from a server by sending a POST form in a new tab/window with a middle-click or a CTRL + left-click (or Cmd + left-click for Mac users)
  • Then you can close that tab or window to go back.

Taken from -> Qusetion 836359 and Question 780787


-> See Last TWO Replies by kensilverman in Question 695164


Type about:config in the Location (address) bar and press the "Enter" key. When you see a warning, click I'll be careful, I promise! button.

  • Preferences that have been modified are shown as bold (user set).
  • Preferences can be Reset to the default values or changed via the right-click context menu.
  • http://kb.mozillazine.org/About:config

-> In the Filter bar, type browser.sessionstore.postdata

  • right-click the preference browser.sessionstore.postdata and click Modify
  • Change the value from 0 to 1 -> click OK
  • Close about:config tab and Restart your system

Taken from the Last Reply of AnonymousUser in Question 668932


-> click Firefox button and click Options (or Tools Menu -> Options)

  • Privacy panel -> History section -> under Firefox will: select "Use Custom Settings for History"
    • Remove Checkmarks from:
      1. Always use Private Browsing mode
      2. Clear History when Firefox Closes
    • place Checkmarks on:
      1. Accept Cookies from sites -> click Exceptions button and click Remove button for all entries which have Status set to other than Allow -> Now type addresses of websites whose Cookies you want to be stored by Firefox & click Allow button for each website entry
      2. Accept Third-party Cookies -> under Keep Until : select They Expire or I Close Firefox -> click Close
  • Advanced panel -> Network tab -> click Clear Now button to Clear the Offline Storage and Remove Checkmark from Tell me when a website asks to store data for offline use
  • click OK on Options window -> Restart your system
  1. References -> Enabling and Disabling Cookies and Offline Storage section
  2. Taken from the Replies by archangel72 , david24 , ktimbrell2000 in Question 780787

Check and tell if its working.

השתנתה ב־ על־ידי Hasan

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I checked these and none of them worked for me. Thanks for the info mha007. I am continuing to look for a way around this new bug/feature.

To be clear, I don't mind the pop-up requesting me to resend data. That is common behavior that I am used to and it does add a degree of valid protection. The issue I am having is with the unnecessary extra step of the information page. I understand that people don't know why they have to resend POSTDATA and letting them know why is valuable but I think providing a check mark to ask it to never come back or an exemptions list for sites to not remind on would be valuable for usability. At a minimum, make the "Try Again" button on the information page just cause the resend instead of having to hit a second button in a pop-up prompt. That is what is really killing the flow of browsing.

The above is for any active developer/contributor for Mozilla as a bit of user feedback.

P.S. An example of a page this is happening on is: SkyrimNexus If you run a search at the top right, then click a link to navigate away from the search results then go back it will throw the information window. This breaks the browsing experience for pages like this. Working around this or opening dozens of tabs to look around just isn't a good user experience.

I don't know if there is a page coding practice that would prevent this from happening as I am not that talented with HTML/PHP/ASP or general web design.

EDIT: I have confirmed that you must be logged into Skyrim Nexus for this to occur though. Not sure why.

השתנתה ב־ על־ידי critterfluffy