Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox 10 causing problems in some financial dowloads

  • 2 תגובות
  • 2 have this problem
  • 2 views
  • תגובה אחרונה מאת Ian Monro

Ian Monro
Ian Monro
more options

Since I upgraded to Ver 10 I have had trouble dowloading data from financial sites into Quicken. e.g. BMO Canada takes so long to change screens that I have to use IE. From my Credit Union downloads open a [data update] screen that will not close.

Since I upgraded to Ver 10 I have had trouble dowloading data from financial sites into Quicken. e.g. BMO Canada takes so long to change screens that I have to use IE. From my Credit Union downloads open a [data update] screen that will not close.

כל התגובות (2)

Andrew
Andrew
  • Moderator
more options

Can you please try clearing cache and cookies? https://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_try-clearing-firefoxs-cookies-and-cache

Ian Monro
Ian Monro Question owner
more options

Clearing Cache and Cookies made no difference. I also tried resetting the Java controls as suggested elsewhere in the linked pages from the solution - no change.

I have confirmed that only two of sites I use have problems with BMO the only one that does not load. BMO staff have suggested that the problem is unique to me. It does work OK with IE.

I have one further bit of info - trying to load the BMO site blocks loading other sites (not caused by network traffic as that is minimal). It also generated a Download Error today "NRn.exe.part could not be found. Source file could not be read" (might be the odd word wrong as I could not read my note).

Any ideas?