חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Download speed sporadic on Firefox only since upgrading to 11.

  • 3 תגובות
  • 4 have this problem
  • 16 views
  • תגובה אחרונה מאת Htial

more options

Ever since upgrading to Firefox 11 I noticed streaming video was very laggy and buffering quite a bit. I ran a speedtest, and the download speed was all over the place as it was testing. My usual download speed is 14mbps, but when testing in Firefox was is hitting anywhere between 5-12 mbps. Usually averaging out to 5-6mbps. I ran the test in Google Chrome and the results were my usual 14mbps. I disabled then removed all of my add-ons and the issue continued. I reinstalled Firefox and still had the same issue.

I then downgraded to Firefox 3.6 and the problem went away, but when I upgraded to 11 again it came back. This issue only seems to be affecting Firefox as I continue to have normal download speeds on Chrome and on torrents.

Ever since upgrading to Firefox 11 I noticed streaming video was very laggy and buffering quite a bit. I ran a speedtest, and the download speed was all over the place as it was testing. My usual download speed is 14mbps, but when testing in Firefox was is hitting anywhere between 5-12 mbps. Usually averaging out to 5-6mbps. I ran the test in Google Chrome and the results were my usual 14mbps. I disabled then removed all of my add-ons and the issue continued. I reinstalled Firefox and still had the same issue. I then downgraded to Firefox 3.6 and the problem went away, but when I upgraded to 11 again it came back. This issue only seems to be affecting Firefox as I continue to have normal download speeds on Chrome and on torrents.

כל התגובות (3)

more options

If you create a clean testing profile, does it still happen there? https://support.mozilla.org/en-US/kb/Managing-profiles. This can help make sure your current profile isn't corrupted.

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Did not fix the issue